Riverchase Dermatology Terms & Conditions
Last update: August 09th, 2023

RIVERCHASE DERMATOLOGY AND COSMETIC SURGERY WEBSITES AND ONLINE STORE TERMS OF USE. (Contains legal information, including the Terms of Use, Code of Conduct and Privacy Policy applicable to these websites. PLEASE READ THIS CAREFULLY)

RiverchaseDermStore.com and RiverchaseDermatology.com are internet websites property of Riverchase Dermatology and Cosmetic Surgery.

These Terms of Use and Privacy Policy set forth the terms and conditions that apply to your use of www.RiverchaseDermStore.com, www.RiverchaseDermatology.com, and its affiliated websites ("these websites"). By using these websites you agree to comply with all of the Terms of Use set forth herein. The right to use these websites is personal to you and is not transferable to any other person or entity.

Terms and Conditions

Riverchase Dermatology reserves the right to modify this Agreement at any time and from time to time, and each such modification shall be effective upon posting it at https://www.RiverchaseDermStore.com/terms.php. Your continue use of these websites following any such modification constitutes your agreement to be bound by and your acceptance of the Agreement as so modified. It is therefore important that you review this Agreement regularly. The last date these Terms of Use were revised is set forth above. If you do not agree to be bound by this Agreement and to abide by all Applicable Law, you must discontinue the use of these websites.

Trademark and Copyright

All material on these websites, including, but not limited to, text, data, graphics, logos, button icons, images, audio clips, video clips, link, data compilations, and software is owned, controlled by, or licensed to Riverchase Dermatology and is protected by copyright, trademark, and other intellectual property rights. Material on these websites is made available solely for your personal, non-commercial use and may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Riverchase Dermatology in each instance. You may download material intentionally made available for downloading from these websites for your personal, non-commercial use only, provided that you keep intact any and all copyright and other proprietary notices that may appear on such materials.

Code of Conduct

The following rules, policies, and disclaimers shall govern and/or apply to your use of these websites and its online services (including, without limitation, any bulletin boards, chat rooms, or other online services provided or that may be provided on these websites).

We do not warrant the validity, accuracy, completeness, or usefulness of any message or information posted. If you feel that any posting is objectionable, we encourage you to contact us by email. We will make every effort to remove objectionable content if we deem removal to be warranted. Removals might not occur immediately.

You represent and warrant that you do not engage in any illegal activities and your use of these websites does not violate any laws, regulations, codes of conduct or third party rights.

You agree that access to these websites is for your exclusive use. Any access information such as login name and password shall not be shared or disclosed to others. You also agree not to distribute any information contained in these websites to any person or organization, by any means, printed, electronic or other.

You represent and warrant that information contained in these websites will not be re-sold in any form or manner without the expressed written consent of Riverchase Dermatology.

You agree, by using these websites, that: (1) you will not use these websites or any other of the Riverchase Dermatology Online Services to post any material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, obscene, profane, hateful, harassing, sexually oriented, threatening, invasive of one's privacy, or otherwise in violation of any law; (2) you will not restrict or inhibit any other user from using and enjoying these websites or any other of the Riverchase Dermatology Online Services provided hereon (for example, by means of hacking or defacement); (3) you will not post any copyrighted material on these websites or any other of the Riverchase Dermatology Online Services provided hereon unless you own the copyright in and to such material; (4) you will not post or transmit any information or software that contains a virus, worm, timebomb, cancelbot, trojan horse or other harmful, disruptive, or deleterious component; (5) you will not post or transmit materials in violation of another party's copyright or other intellectual property rights; (6) you will not utilize any robot, spider, site search/retrieval application, or any other manual or automated technique to scrape, index, data mine, etc., or in any way reproduce or circumvent the navigational structure or presentation of these websites, the Riverchase Dermatology Online Services, or the contents of such websites or services; and (7) you will not impersonate any other individual or entity in connection with your use of these websites or any other of the Riverchase Dermatology Online Services.

We reserve the right to remove (or not) any message for any (or no) reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless Riverchase Dermatology with respect to any claim based upon the transmission of your message(s) and/or posting(s).

Posting of advertisements, chain letters, pyramid schemes, solicitations, and the like, are inappropriate and forbidden on these websites.

License to Riverchase Dermatology

By posting messages, uploading files, inputting data, or engaging in any other form of communication through these websites, you are granting Riverchase Dermatology a royalty-free, perpetual, non-exclusive, unrestricted, worldwide license to: (1) use, copy, sublicense, adapt, transmit, publicly perform, or display any such communication; and (2) sublicense to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the communication.

The foregoing grants shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark, or patent laws under any relevant jurisdiction.


If you wish to purchase products or services described on these websites, you may be asked to supply certain information including credit card or other payment information. You agree that all information that you provide will be accurate, complete, and current. You agree to pay all charges, including shipping and handling charges, incurred by users of your credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases.

Forms of Payment

Riverchase Dermatology accepts major Debit or Credit cards. Visa, MasterCard, American Express, and Discover. All through PayPal.

Data Security

Riverchase Dermatology store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to Riverchase Dermatology’s system using the Secure Sockets Layer protocol (SSL) with the highest encryption level commercially available.

Shipping Information

How Long Does It Take For Your Products To Arrive?

Shipping for USA takes 5-10 business days (First Class Mail) or 2-3 business days (Priority Mail), for all other countries usually takes 3-5 weeks (First Class Mail) or 6-10 business days (Priority Mail) to arrive depending on the destination and customs processing. NOTE: A 2 week purchase order processing time may apply for some products prior to shipping, which will be disclosed in the description of such product at the store.

What Shipping Method Does Riverchase Dermatology Use?

USPS First Class or Priority Mail (depending of order's total weight).

How Much Does Shipping Cost?

Shipping costs vary based on content and the destination country. To calculate your shipping charge, please add all desired items to your shopping cart and select your destination.

International Duties (Customs Fees)

If your order is shipping outside of the United States, you are likely to be charged customs fees before delivery can be completed. Shipping cost does not include custom fees. Please be familiar with the customs charges in your country before you order. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. The customer is responsible for any customs fees.

Riverchase Dermatology is not responsible for lost and/or damaged packages during the shipping process.

Retail Product Return Policy

Products, (with the exception of prescription products), may be returned within 14 days if for any reason you are not satisfied. Please allow 3 weeks for the refund to be processed. Per FDA regulations, all prescription products are non-returnable. This includes: Tretinoin, Hydroquinone.

All online orders are fulfilled and carefully shipped within 48 hours of receipt. Shipping and handling charges are non-refundable. The customer is responsible for shipping costs when returning and/or exchanging a product. No refund will be issued for lost and/or damaged packages during the shipping process.


You agree to indemnify and hold harmless Riverchase Dermatology and its affiliates, officers, directors, employees, agents, artists, licensors, members and suppliers from and against all claims, damages, losses, liens, expenses, suits and attorneys' fees for any damages of any kind, including, without limitation, any special, consequential, incidental or indirect damages to any person or entity that may in any way arise out of or result from or in connection with your use of Riverchase Dermatology and/or any other of its family of websites; or in the event that your use of Riverchase Dermatology and/or any other of its family of websites (1) constitutes a violation of any applicable law or regulation (including, without limitation, copyright and intellectual property laws); (2) is defamatory, fraudulent or deceptive, or (3) is intended to threaten, harass or intimidate any person; or in the event of any violation of this Terms of Use Agreement by you.

Contacting Information

By contacting, registering, or submitting any of your personal information through Riverchase Dermatology’s websites including but not limited to telephone numbers, emails, or addresses, you are consenting for Riverchase Dermatology and all authorized representatives to contact you by any media including but not limited to phone texts, and/or to include your email address in Riverchase Dermatology’s newsletter for upcoming releases, promotions and updates.


In the event of a dispute arising under or relating in any way to this agreement or to Riverchase Dermatology and its services provided under this agreement, you, the visitor/member/customer, and we, Riverchase Dermatology, agree to resolve this dispute by looking to the terms of this agreement. If there is a conflict between what one of our employees/contractors says and the terms of this agreement, the terms of this agreement shall control.

Applicable Law

This Agreement shall be governed by the laws of the State of Florida.


This Agreement is the entire agreement between you, the visitor/member/customer, and Riverchase Dermatology with respect to its services, its artists and family of websites. The failure of Riverchase Dermatology to exercise or enforce any right or provision of this agreement shall not operate as a waiver of such right or provision.

If any part of this Agreement shall be invalid or unenforceable, such invalidity or unenforceability shall not affect the balance of this Agreement. Nothing in this Agreement shall be deemed to create a partnership or joint venture between you, the visitor/members/customers, and Riverchase Dermatology. Riverchase Dermatology has the full right to discontinue Riverchase Dermatology, Riverchase Dermatology Online Services, or any Riverchase Dermatology family of websites in its totality at any time. The headings of the paragraphs of this Agreement are for convenience only and shall not be deemed to limit or in any way affect the scope, meaning or intent of this Agreement.

This Agreement is accepted upon your use of these websites and/or any other of the Riverchase Dermatology family websites. Your agreement with Riverchase Dermatology will always include this Agreement at a minimum. This Agreement operates to the fullest extent permissible by law.

Please contact us with any questions regarding this Agreement.


For any questions or concerns, please send us a message and we will contact you as soon as possible.

Riverchase Dermatology Team